The Role at Loom

Loom has historically thrived in the SMB and mid-market space and we believe that the enterprise market is our next big expansion opportunity. As a Senior Product Designer on the Loom Enterprise pillar, you will be accountable for driving both design vision and execution for the Admin Experience pod.

There are two key problems to solve with your cross-functional team:

1. How might we encourage company admins at large enterprises to enable the Loom product for all users across their organization?

2. How might we ensure that, once these users are enabled, they then activate the Loom product?

This is a highly cross-functional role and you’ll collaborate closely with your counterparts in Design and Engineering, as well as with Marketing, Support, Success, and Sales.

You’ll be reporting to the Design Manager of Loom Growth and Enterprise. To help our teams work better together, you must be located between PST and EST.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity.

What you’ll do

Over the next 6 months, the metric you will care about most is - volume of end-users enabled by enterprise customers' company administrators. Beyond that, you’ll work on scaling Loom’s product to meet the evolving needs of Enterprise end users.

• As a driver of strategy

  • Own the end-to-end Admin experience at Loom: Deeply understand our Admin users so that you can effectively lead design for Admin onboarding, engagement and retention.

  • Ensure cohesion: As part of the Atlassian family of products, work across Atlassian to ensure cohesive experiences for all Admins across all Atlassian products.

  • Lead with user and business impact: Use research and data to identify friction points, reduce barriers to onboarding and enablements, shrink the gap between GTM and product.

  • Influence product-led growth: We have many growth levers at Loom and Atlassian. Enabling Admin users at scale will unlock end-user activation for Loom. Influence product strategy across Growth teams at Atlassian to ensure a seamless experience across varying user personas and user journeys.

• As a driver of high-impact execution

  • Elevate design craft: We expect all designer at Atlassian to set a high bar for interaction, visual, and motion design. Champion design principles and ensure consistency across product surfaces. Drive high fidelity designs with great attention to detail all the way through to delivery

  • Collaborate cross-functionally: Work closely with PM, Eng, UXR to deliver delightful, high-impact features.

  • Champion AI-first thinking: Help Loom stay ahead by integrating emerging AI technologies, building conviction for new approaches, and ensuring Loom’s offering is 10x better than competitors.

Minimum qualifications

• You believe deeply in the power of video and its ability to transform communication at work

• You set and uphold a high bar for craft in interaction, visual, and motion design. You care deeply about the details and inspire others to do the same.

• You have a minimum of 5+ years of experience in Product Design.

• You have driven product design for complex enterprise products, preferably in the B2B space.

• You have experience at large, matrixed organizations, where you have to work with other teams to unblock long-term execution.

• You have a track record of shipping innovative, user-centered solutions in fast-paced, cross-functional teams. You thrive on collaboration and know how to turn big ideas into real impact.

• You prototype and validate new concepts, especially with emerging technologies. You’re comfortable experimenting, learning quickly, and iterating based on feedback.

• You’re a strong communicator and collaborator, able to inspire teams and influence at all levels. You know how to bring people along on the journey and advocate for what’s best for users.

• You’re passionate about AI, experimentation, and helping teams learn and scale new approaches. You stay curious, keep up with industry trends, and love sharing what you learn. AI is already a basked in part of your day to day workflow, and you’re excited to up level others on emergent tools.

Compensation

At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:

Zone A: $161,100 - $210,325
Zone B: $145,800 - $190,350
Zone C: $134,100 - $175,075

This role may also be eligible for benefits, bonuses, commissions, and equity.

Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.

Benefits & Perks

Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits.

About Atlassian

At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.

We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.

To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.

To learn more about our culture and hiring process, visit go.atlassian.com/crh.