Atlassian

Senior Program Manager Sales and Success Transformation

Job Locations US-CA-San Francisco | US-TX-Austin | US-NY-New York | US-WA-Seattle
ID REQ-2025-5740
Category
Program Management

Overview

We are looking for a highly strategic, analytical, and execution-driven Program Manager to lead complex, cross-functional transformation initiatives across Product, GTM, Strategy, and Operations. This role requires exceptional ownership, structured problem-solving, effective executive communication, and the ability to bring clarity and momentum to complex and ambiguous environments. You will design and manage the operating model that aligns teams, drives accountability, and accelerates business outcomes.

Responsibilities

Ownership and Accountability

  • Fully understand and own program outcomes, including success metrics, ensuring alignment with strategic goals, anticipating risks, and creating mitigation strategies to ensure success.

  • Collect, analyze, and synthesize data to generate actionable insights, creating reports to measure program performance and track success metrics.

Strategic Problem-Solving

  • Address complex challenges by identifying root causes, developing actionable solutions, and leveraging cross-functional input.

  • Make data-driven, balanced decisions that account for business, customer, and stakeholder needs while proactively resolving obstacles.

Analytical Thinking and Systems Approach

  • Apply systems thinking to assess the interconnectedness of people, processes, and technology, addressing dependencies holistically.

  • Identify themes and patterns across programs to uncover opportunities for improvement, providing strategic recommendations that enhance business impact, drive efficiency, and deliver measurable outcomes.

Communication and Executive Influence

  • Communicate effectively with diverse audiences, tailoring messages to ensure clarity, alignment, and stakeholder engagement.

  • Influence executive leadership by presenting actionable insights, securing buy-in, and ensuring transparency on program progress.

Program Management and Execution

  • Establish structure and momentum from ambiguity, creating clarity and actionable plans for stakeholders and teams.

  • Work closely with project sponsor, cross-functional teams, and assigned project managers to develop the scope, deliverables, required resources, risks, work plan, and timing for new initiatives

  • Analyze, evaluate, and overcome program risks, and produce program reports for managers and stakeholders demonstrating incremental progress

Qualifications

Experience

  • 10+ years in Program Management, Strategy & Operations, Transformation, PMO, Consulting, or a similar role.

  • Demonstrated success operating within fast-paced, high-growth, or matrixed environments.

  • Experience leading multi-quarter, multi-team transformation initiatives or portfolios.

  • Background working with GTM and Product organizations (Sales, Success, Marketing, Revenue Ops, Product, Eng) preferred.

  • Consulting, PMO, Change Management, or Business Operations experience is a strong plus.

Skills & Technical Proficiency

  • Strong command of program management frameworks (OKRs, DRI models, RAID/RACI frameworks, prioritization matrices, governance models).

  • Ability to quickly learn and adapt to new systems and operational models.

  • Familiarity with operational framework methodologies and cross-functional product operating rhythms is helpful.

  • Experience with establishing program charters and navigating portfolio management frameworks.

Behavioral / Leadership Qualities

  • Highly structured and detail-oriented, with exceptional organizational skills.

  • Strong executive presence and ability to influence without authority.

  • Comfortable working through ambiguity and establishing clarity from the ground up.

  • High integrity, professionalism, and commitment to transparency.

  • Curious mindset, continuous improvement orientation, and commitment to learning.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity.

Compensation

At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:

Zone A: $136,800 - $178,600

Zone B: $123,300 - $160,975

Zone C: $114,300 - $149,225

This role may also be eligible for benefits, bonuses, commissions, and equity.

Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.

Benefits & Perks

Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits.

About Atlassian

At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.

We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.

To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.

To learn more about our culture and hiring process, visit go.atlassian.com/crh.

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