Atlassian

Head of Sales Onboarding

Job Locations | US-CA-San Francisco | US-TX-Austin | US-WA-Seattle | US-NY-New York
ID REQ-2024-4317
Category
Sales

Overview

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

We're seeking an experienced sales enablement leader to join our team as the Head of Sales Onboarding. In this Director-level role, you'll be responsible for building a world-class virtual and in-person onboarding experience for all of our Revenue employees. 

Your primary objective will be to ensure every new or internally transferred employee is set up for success and begins to deliver measured business value as quickly as possible. We need someone who can deliver impact through their team while also making individual contributions as a hand-on player. This role offers a great opportunity to shape the future of sales onboarding at Atlassian and grow your career as part of a high-impact enablement team. 

You’ll “Play As a Team” with Sales Leaders, Revenue Operations, and the broader Revenue Enablement team to deliver tailored solutions that meet the needs of the business. You’ll partner closely with a peer Field Readiness Team to create holistic learning journeys for every individual role within the organization. This will encompass product, sales, and role-specific training for more than a dozen roles. 

For this remote position, we’re ideally looking for someone based in the United States in the Pacific, Mountain, or Central Time Zones for effective cross-time zone collaboration.

Responsibilities

  • Manage and direct a team of 5-10 direct reports located around the world, nurturing their professional growth and development through ongoing mentorship and coaching.

  • Own and continuously improve the end-to-end onboarding experience for Revenue roles, from day one to full integration into their teams.

  • Design and deliver strategic onboarding experiences that align with our sales priorities, ensuring our new hires are ready to hit the ground running.

  • Partner with our Ongoing Readiness team to ensure a smooth transition for employees shifting from onboarding to run the business.

  • Build and promote post-onboarding success plans that extend beyond the initial onboarding period, partnering with leadership to ensure continued development and investment in new hires.

  • Develop and maintain a deep understanding of the Revenue employee knowledge and capability needs across the business.

  • Define success measures to help understand the impact of your efforts on employee performance and hold yourself and your team accountable for achieving results.

  • Identify and influence technology solutions to enhance onboarding experiences and improve measurability, collaborating with stakeholders to make informed decisions.

  • Develop metrics to assess the effectiveness of onboarding programs and use data-driven insights to iterate and improve, sharing regular updates to senior leaders and stakeholders.

  • Act as a strategic partner to Sales, Product Marketing, and Product leaders, ensuring alignment of onboarding with the overall sales strategy.

  • Build collaborative and productive relationships with peers, partners, and stakeholders across the organization.

  • Lead effective change management efforts that are well-received by the business through clear and proactive communication.

  • Lead and support special projects across the Sales Enablement when necessary.

  • Act as the main point of contact for Sales Onboarding across the business.

Qualifications

  • 10+ years of experience in Sales Enablement, Sales Training, Learning & Development, or a similar role, ideally with experience in SaaS environments.

  • 5+ years leading global teams, preferably in the tech sector and in a distributed-first environment.

  • Proven record of designing and delivering onboarding or training programs that deliver measurable results.

  • Excellent leadership and management skills with a proven ability to hire, develop, and retain top talent in a globally distributed environment.

  • Strong analytical and problem-solving skills, using data to drive decisions and improvements.

  • Exceptional communication and interpersonal skills, with the ability to influence and build relationships at all organizational levels.

  • Strong understanding of the sales process, sales roles, and the needs of a high-performing sales organization.

  • Ability to lead, operate autonomously, and adapt to changing environments.

  • Data-driven mindset with experience in using metrics to assess program impact and make improvements.

  • Experience working with sales leaders and stakeholders to drive alignment and results.

  • Experience with instructional design and adult learning principles.

  • Strong program and project management skills, with attention to detail and the ability to manage multiple projects.

  • Experience with innovative approaches, including AI tools, to improve outcomes.

  • Deep focus on continuous improvement to enhance the effectiveness of solutions.

Compensation

At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:

Zone A: $198,800 - $265,100

Zone B: $178,900 - $238,600

Zone C: $165,000 - $220,000

This role may also be eligible for benefits, bonuses, commissions, and equity.

Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.

Our perks & benefits

Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit go.atlassian.com/perksandbenefits to learn more.

About Atlassian

At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.

We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.

To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.

To learn more about our culture and hiring process, visit go.atlassian.com/crh.

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