Atlassian

Community Manager

ID REQ-2024-0774
Category
Marketing

Overview

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Compensation

At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:

Zone A: $89,100 - $118,800

Zone B: $80,200 - $107,000

Zone C: $74,000 - $98,700

This role may also be eligible for benefits, bonuses, commissions, and equity.

Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.

The Atlassian Community is looking for someone to join our world-class Community Management team as a Community Manager. You will be part of an amazing team of community and marketing experts, and working with an innovative, supportive and thriving community. 

Responsibilities

What you'll do:

This role is focused on online community management, including day-to-day community operations and management. This includes:

  • Moderating and creating content, enforcing community guidelines

  • Supporting our upcoming platform upgrade as both a reliable partner to internal teams and an advocate for the needs and desires of of our users

  • Engaging with users at key touchpoints along the champion funnel and finding data-driven ways to enhance that funnel

  • Engaging in cross-functional collaboration across development, support, ecosystem, events, learning and other internal teams

Qualifications

On the first day, we’ll expect you to have:

  • 3+ years of experience with Lithium/Khoros or other community software; experience with Jira, Trello, Confluence, Bunchball/Nitro are a bonus

  • Clear and creative written communication skills - you enjoy writing internal blogs about your work as well as clearly and empathetically communicating with users

  • The ability to organize, prioritize and juggle tasks while working independently and reliability

  • Flexibility and the ability to learn new software quickly

  • Bonus: data analytics and visualization and/or visual design skills

#LI-Remote

Our perks & benefits

Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit go.atlassian.com/perksandbenefits to learn more.

About Atlassian

At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.

We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.

To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

To learn more about our culture and hiring process, visit go.atlassian.com/crh.

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